We want you to be happy with your purchase. If something isn’t right, you may request a return within 30 days of delivery.
To qualify, items must be unused, in their original condition, and returned with original packaging and proof of purchase. To start a return, contact us at [your email or contact method] with your order number.
For eligible returns, we’ll refund the purchase price to the original payment method, minus a 10% restocking fee. The customer is responsible for return shipping costs. Original shipping charges are not refundable. Please allow 5–10 business days for a refund to appear after we receive and inspect the return.
The restocking fee does not apply if the item arrives damaged, is defective, or we sent the wrong item. Contact us within 7 days of delivery in those cases, and include photos if possible so we can arrange a replacement or refund.
Final-sale, personalized, custom-made, and perishable items cannot be returned unless they arrive damaged, defective, or incorrect.
Please contact us before mailing anything back so we can provide return instructions.
Note: Return-policy and fee-disclosure rules vary by location. Make this policy easy to find before purchase, and check the rules for the places where you sell. Washington State
A 10% fee is a reasonable starting point for items that can be inspected and resold. If your products are inexpensive, fragile, custom-made, or costly to process, you may want to adjust the fee or apply it only to certain items.